The advantages and disadvantages of Opera Reservations System (ORS), by MICROS systems Inc, for hotels and restaurants Free Essay Example, 1750 words

ï » ¿Advantages for Restaurants using Opera Reservation Systems The hotels and restaurants operating in the service sector have earned large scale dynamism owing to the extended use of the Opera Reservation Systems Software. The use of such software especially in regards to its Sales and Catering department have led the company manage the database pertaining to both customers and inventory in an effective manner. Moreover the use of such software has helped the company in earning the potential in managing the accounting systems in an overall manner in regards to the concern and also in properly administering control over the several departments. Opera Reservation Systems also happens to render specialised services to the restaurants and hotels by designing different software like that for the Sales and Catering department. The Opera Reservation Systems also happens to enhance the potential of service quality rendered by the hotel and restaurants through the high amount of incorporation of different types of innovative tools. This tool helps the hotels and restaurants in generating effective services to the customers through maintaining effective relationship based services with them. We will write a custom essay sample on The advantages and disadvantages of Opera Reservations System (ORS), by MICROS systems Inc, for hotels and restaurants or any topic specifically for you Only $17.96 $11.86/pageorder now Again the tool also helps the hotels in effectively maintaining the guest rooms and also helps the corporation in adequately working out resources meant for organising events. The software also helps the hotels and restaurants in effectively tracking the sales pertaining to the different departments and also in tracking the highest sales figure in regards to the different items. Opera Reservation Systems software also helps in regulating the inventory pertaining to the different category of guest rooms in the hotel. Acting like an effective planning tool the software helps the hotel in arranging for the food and beverages meant for domestic and international guests. The software also helps the hotels in effectively meeting the different bills pertaining to banquet and other room services rendered to the guests. Opera Reservation Systems also acts as an effective forecasting tool for the hotel and restaurants in helping the companies estimate the ris e in the number of guests and the sales pertaining to the different categories of services and products rendered. The operating system also helps the hotels in effectively analysing the margins pertaining to the cost and the profits emanating out of the services of the company. Having said the essential features and services rendered by the software to the hotel it can be easily understood that such services tend to make the people much effective in rendering continuous services to the customers.